SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Placesure Online Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.placesure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
great! i'm satisfied
Same as picture!
Хорошая сумка.Быстрая доставила.
parabens foi rapido
быстрая доставка, соответствует описанию. Маленькие дополнительные карманы, не очень удобно, но в целом пакупкой давольны
Супер товар! Рекомендую!
Заказывают уже второй раз ,но первый раз у другого продавца, вообщем сумкой довольны,качество хорошее,даже нам показалось что она легче чем первая,единственное -небольшой запах.у первой не было запаха.
Обратите внимание, не оригинал, но качество хорошее.
ok
Нормальная сумка. Но это не кожа.
...доставка месяц, все соответствует...
all well, I am very satisfied thank you
не первый раз пользуемся услугами данного магазина и очень довольны- сумка хорошего качества, выглядит дорого, в дождь не промокает, вместительная, пришла довольно быстро. Спасибо
good item. excellent store 100%. good quality and fast shipment
быстрая доставка. Сумка понравилась, но замочки мне кажется хлипкие, посмотрим как дальше поведут себя...
сумка нормальная, заказывала папе, надеюсь ему понравится. шло очень-очень долго, как будто шло пешком до Хакасии
Доставка меньше месяца. Пошита аккуратно. Был не большой запах, но в течении дня выветрился.
very good
thanks
Es tal cual se ve en las fotos. Llegó rápido, bien envuelto y en perfectas condiciones.
Ok.
thank you, very have quality. челябинскую area 3 weeks for shipping by china post registered air mail).
perfectly.
Amazing message bag
bag, best for touch was before but
all goods come perfect! заказывал bag this year, there is no genuine leather, this is replacement for these clear, разваливаться starts the time standard for a year so)!!!
beautiful, is even the color i intended, well packed.
all-match photo. buy satisfied. thank you.
excellent Packing, stylish indoor A breath bag To not deformed, gotten in A Tote Bag and then OTHER. Smell a SKIN, exactly as the picture.
super
accurate description. пришёл goods in two weeks packed perfectly, not dented. recommend.
all like is written front cover only a perfect will not just made mk as photo, so and all-match, сфоткал надутый bubble to no deformation! day следубщий order sent
bag шла moscow month to about
Good product. Very fast arrived. Very very well packaged. Recommend.
all is excellent
1,5 month. description precise, quality normal. valve outdoor фиксироваться magnets should closed state. but very weak (it small take).
of course it is not genuine leather, тонковата several, but their money worth it. all made neat, косяков without.
husband satisfied, main is
excellent for such a bag price! thicker and has been previously cover outer true softer, and inside have office. clearly-goods exchange with advanced but value for money.
bag, description соответсвует воронежа week to 3
excellent quality! fast shipping buy'll again! thank you! great quality! fast shipping! i will have to buy! thank you!
very good.