SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Placesure Online Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.placesure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Shipping fast. Disadvantages-a hose on the fence of water shoe, soft, thin-walled with a bend-changed. Zidentified-100 W, turned out to be 0.6 W. When checking the performance worked for exactly a minute, then the fuse burned. I had to change the power supply. Not happy.
Shipping fast. Everything works, only the suction hose needs to be changed to a more rough one, in the kit is very soft.
In general, norms. Knock down the dust from the car 2 buckets of water is enough. If to the beachfront to drive at all to cool only the fence hose is longer and in the first. The fence hose immediately replaced it put the old one from the washing machine, the filter also replaced it with a smaller grid. In general, I'm davolen. Shipping fast. In Norilsk for 10 days came. Recommend
Got the machine. Works. No complaints. It's hard to call it a sink .... Honestly expected more. But for such a price it is difficult to make claims. Rinse the car from dust, no more... I put 5 stars
In short, for their money norms, I had to Generation A slag of water supply, it is so soft that the pump compresses it into the plane. The hose was useful as an adapter to the hose from the mixer (see photo). The bottle in 5 liters pump pumped in about 1 minute.
In appearance and to the touch the goods are quality, the only thing like all the tube to the water entrance is not very, and so everything is fine. I haven't checked yet. As a battery from Shurik I will soak and check and review. Seller by the way sociable. The term began to end with protection, but the store convinced that the parcel was already at my post office, drove there and really, as always disgusting Russian Post works.
Everything came, not yet checked, went a long time I think the Mail is to blame
Excellent, the tube only (which falls into the water) is crumpled, under replacement. And so buzzes like
Delivery rocket!!! I haven't checked in yet.
16.01-26.01 to Tambov, brought the courier. Appearance inspires confidence,. However, there is no second quick on the hose. Connected-shakes brutally, I plug the hose with my finger-turns off. The gun itself can not connect yet,. I will solve the question with the store. I will add feedback later.