SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Placesure Online Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.placesure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Красивые стразы. Для ногтей крупноваты. Для подделок - само то!
wszystko w porządku. przesyłka szła 35 dni do Polski. serdecznie polecam sprzedającego.
ty :) very fast shipping came in less then 12 days
great quality product at a reasonable price. Excellent customer service & fast delivery. i fully recommend product & supplier. a pleasure to do business with.
Excellent shipping / packaging. Thx! A-1 Seller!
Excellent Excellent, Excellent +++++ Top Notch Service. Flawless
Superb ! fast delivery and great price will use again thank you
quick shipping, great product!
very fast shipping and quality product, thanks!
Really happy with item I am going to buy 3 more Thanks :)
super fast shipping
Fast shipping!Awesome store! Highly recommend
great ***** store speedy delivery
Great value and quick delivery. Many thanks.
just what I ordered! Fast delivery and in great condition. Thanks!
As described. Fast shipper and good communication with shipper.
Thanks! Super fast shipping.;) Really great store. !!!
todavia no las uso, pero se ven bien.
Very fast shipping and nice item, thank you!
super fast delivery, excellent storeer, many thanks
excellent, prompt, fantastic service! I couldn't be happier!
I received the product as described. I recommend the store!
100% , 5 stars all the way , thank you .
Quick to ship! Great to deal with! Highly recommend! A++++
Just as listed. Speedy shipping. Highly recommended.
Fast transaction and came quickly. Highly recommend this trader.
Great deal and fast shipping! Thanks!
great items! fast ship - best packing - super store - thank you!!!
Item as listed. Thank you. AAA+++
very very great value would buy again. Thanks
EASY Smooth Deal, Fast Ship, Great reliable Seller! Thank you!
thank you for shipping so fast
My neice loved this product. It was everything the store said and more. Thanks
very well communication and very speep!
Great product. Need to improve on instruction.
Great store, fast shipping, great item! Thanks! A++++++
Super fast Delivery Thank you!Comfortable item thanks
Shipping on time and package was exactly as shown
Lightning fast shipping and response. Pleasure to deal with.
A+ store, perfect communication,very satisfied
Very fast shipping excellent store
Exactly what I ordered and super fast shipping. A+ store.
Fast response, fast shipping very brilliant service, super Edealer. A+++++++
A+A+A+ Seller!! Fast shipping! Nice item for a nice price!
I would definitely purchase from this store again
Now mom and I have our own sponges...thanks again....
Everything's okey,;) quick post from china
super fast shipping, perfect! thanks A+++++
great deal. No problem with this store. A+++
Very fast shipping. Great stores. Thanks